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It’s a Different World | Why Your Internal and External Brands Should Speak in Different Voices

In industries like healthcare, finance, and beyond, I see many organizations making a critical branding mistake: speaking to their employees with the same voice and tone they use for their clients. While it might seem efficient or consistent to treat all communications the same, your internal and external audiences have vastly different needs, goals, and relationships with your company. Trying to use the same voice for both can lead to confusion, disengagement, and even mistrust.

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Six Overused Buzzwords Paired with New Perspective

Buzzwords may carry baggage from overuse or misinterpretation, but they also hold the potential for profound insights and perspectives when approached with an open mind. By reframing our understanding of these words, we can uncover new layers of meaning and unlock fresh possibilities in our personal and professional lives. So, the next time you encounter a disliked buzzword, pause to consider the deeper truths it might reveal. You might be surprised by what you discover.

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5 Ways to Engage Your Employees During Open Enrollment

Open Enrollment continues to be an afterthought at some companies, but when you think about your goals to attract and retain employees, this is a campaign that affects every team member. Giving your organization easy-to-understand information, a fun and engaging theme, and even a contest to sweeten the deal can be an example of a winning culture.

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Can You Put 20 Years’ Experience in a One-Sheeter?

It’s time to pay respect to the process and understand that communications is more than just putting words together for an email, article, blog, website copy, social media post, etc. There is strategy behind what is said, how often, and the way in which it’s presented. Every touchpoint, campaign, or site has its own purpose. Real and sustainable impact takes continued investment – not a one-sheeter.

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